14 Jul

While the market competition today has been transferred to a different platform, adaptability and promptness are the keys to ace the game. Most of us already knew that proper management is necessary to make the business running like clockwork. When the company owner can oversee the business operations in its many different aspects, areas that needed improvement will be addressed in a timely manner. However, when you venture into an online business, things would be a little bit different. For instance, you will not be able to walk around the area to inspect the business operations as it becomes virtual. This entails that should you not have the access to your virtual market, your business would be left behind.

This is the very reason why many businesses are investing in Microsoft Dynamics 365. It is a CRM that enables you to see the many facets of your business operations online. In short, it is the many business analytics tools you were using before, only it is combined into one. Some of the key features of Microsoft Dynamics 365 include HR management tool, accounting tool, expense management, UX analytics, consumer behaviour analytics, market overview, and more. While there are many CRM available in the market today, here’s why Microsoft Dynamics 365 is the best of them all:

It can be customised.

When investing in a CRM for your business, you will likely buy it in a package or plan. Most CRMs come with a complete package of business application services to provide all-around support for business owners. However, not every business shares the same requirements. What if you don’t really need 5 out of the 10 tools in the package? Isn’t it unwise to spend your money on such? With Microsoft Dynamics 365, you will not need to worry about that. It can be customised to only include the features you’ll need to run your business.

It has a familiar interface.

We probably have experienced using Microsoft products at some point. For instance, we often use Microsoft Words or PowerPoint for our business presentations. This entails that we are quite familiar with the interface of Microsoft Dynamics 365. This is a good thing since familiarizing your company with a new interface will take time and money (in case you need to conduct a seminar for your employees).

It offers access to other Microsoft products.

The problem with most CRMs available today is that they have compatibility issues with word processors and other tools. This is not a problem with Microsoft Dynamics. The CRM tool is compatible with all Microsoft products and can even be directly accessed using the interface.

Want to learn more about Microsoft Dynamics? Hitachi Asia is a Microsoft Dynamics Partner and is here to help you discover the best tool to have for your online business. Visit our page to learn more.

Resource:
https://visual.ly/community/Infographics/business/how-can-microsoft-dynamics-365-help-your-business 

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